IT Specialist

Troy, NY 12180

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Position Description

The ARC of Rensselaer County is looking for an IT Specialist to join our team. The IT Specialist will act as a single point of contact for computer and other IT Related equipment repairs. This position works with Computer Business Partners to resolve system issues, maintains inventory on all computer related equipment and works with security and privacy officers to address HIPPA and other compliance requirements. The IT Specialist with play an active role in assisting the ARC administration and Computer Business Partners in IT Planning.

Some responsibilities include and are not limited to:

-Performing help desk functions and resolving computer and IT related issues as well as assisting the Computer Business Partners in resolving network systems issues and ongoing maintenance. (Hard and software)
-Assisting in agency website maintenance along with other social media sites
-Help with IT system development and or modifications
-Training individuals and groups in basic computer/software operation
-Works actively with Human Resources in new employee computer access or deactivating access in timely fashion
-Coordinates computer related equipment purchases
-Monitors the ARC's phone system and other related communication equipment

Education/ Experience- Bachelor’s degree in Computer Science, Information Technology Systems or related area with 1 + years of experience required. An Associate’s degree in Computer Science (or related) with 2 + years of experience in Information Technology may be substituted. A vehicle is necessary due to frequent travel to program locations for daily trips.

Type: Full-time